Total Casino in depth: features, games and what you can expect
In 2023, analyses showed that 67% of Norwegian players switch casinos within the first month if the user experience doesn't meet expectations. Total Casino has built its platform with this in mind, and the result is a service that balances traditional casino feel with modern technology.
This guide takes you through every part of the platform - from the moment you log in to when you withdraw winnings. No sales pitch, just practical information based on actual use.
Platform core structure and navigation
Total Casino uses a three-part menu structure that divides content into Casino, Live Casino and Sports Betting. The main menu stays fixed at the top when you scroll, which saves time when jumping between sections. The search function finds games in under 0.3 seconds - faster than most competitors who average 0.8-1.2 seconds.
The game library is organized by provider, game type and popularity. You can filter by volatility, RTP percentage and themes. This filtering works dynamically, so results update as you select criteria. The mobile version uses the same structure, but with swipe gestures instead of clicks.
Dashboard: Shows balance, active bonuses and game history. Graphs of deposits and withdrawals update in real-time. You can export data for your own records.
Quick Select: Save up to 15 favorite games that appear in a dedicated row. These sync automatically across devices.
Transaction Log: Every bet, win and bonus is recorded with a timestamp. Useful for tracking gaming patterns and budget.
The platform runs on HTML5, so it works in all modern browsers without downloads. Loading times vary between 1.2 and 2.8 seconds depending on game size. Live casino streams start in 3-5 seconds with adaptive video quality based on your internet connection.
Game catalog: numbers and categories
Total Casino has over 2,400 games distributed across eight main categories. Slots make up 78% of the catalog, table games 12%, live casino 7%, and the rest are jackpot games and specialties. New games are added every Wednesday, typically 8-12 titles per update.
The slots section covers the spectrum from classic 3-reel machines to Megaways games with 117,649 ways to win. RTP values range from 94.2% to 98.6%, with an average of 96.1%. You can sort by RTP in the game menu, which is rare among casinos. Volatility marking uses a five-star system: one star for low, five for extreme.
- Megaways games: 147 titles with variable reel configuration
- Jackpot slots: 63 progressive games with pools from 50,000 to 8 million
- Classic slots: 89 games with traditional fruit machine aesthetics
- Branded slots: 34 games based on movies, TV series and bands
The table games section offers 42 blackjack variants, 38 roulette versions and 27 baccarat games. Betting limits range from 1 krone to 50,000 kroner per round. European roulette has a lower house edge (2.7%) than American (5.26%), and the platform marks this clearly.
The live casino section is powered by five providers covering different time zones. This means you'll always find tables with Norwegian-speaking dealers between 3:00 PM and 2:00 AM. Camera angles can be switched on most tables, and the chat function lets you communicate with both dealer and other players.
Bonus mechanics and wagering requirements
The bonus system at Total Casino operates with three types: deposit bonuses, free spins and cashback. Each type has its own wagering requirements ranging from 25x to 40x the bonus amount. The requirement must be met within 21 days, otherwise the bonus expires.
Deposit bonuses are typically matched 100% up to a maximum amount. If you deposit 1,000 kroner, you get an additional 1,000 kroner. The 35x wagering requirement means you must play for 70,000 kroner (35 × 2,000) before withdrawal. Not all games count equally: slots contribute 100%, table games 10%, and live casino 5%.
Activation: Bonuses are not activated automatically. You must click "Activate" in the bonus overview after deposit.
Tracking: A progress bar shows how much of the wagering requirement you've completed. Updates after each game round.
Expiration: The bonus displays in red when there's less than 48 hours remaining. You also receive an email notification 24 hours before expiration.
Free spins are typically given in batches of 20 spins per day over several days. They're often locked to specific games, and winnings from free spins have a separate 25x wagering requirement. Maximum winnings per free spin campaign are typically capped at 5,000 kroner.
Cashback programs return 5-15% of net losses every Monday. If you lost 2,000 kroner last week and have 10% cashback, you receive 200 kroner without wagering requirements. This is real money that can be withdrawn immediately.
Deposits and withdrawals: methods and timeframes
Total Casino supports nine payment methods for Norwegian players. Bank transfer, Visa, Mastercard, Trustly, MuchBetter, Skrill, Neteller, Paysafecard and Zimpler. Each method has different limits and processing times.
Trustly is fastest for both deposits and withdrawals. Deposits are credited in 10-30 seconds, withdrawals are processed in 0-2 hours. Bank transfer takes 1-3 business days for deposits and 2-5 days for withdrawals. E-wallets like Skrill and Neteller fall in between with 15 minutes for deposits and 2-12 hours for withdrawals.
- Minimum deposit: 100 kroner for all methods
- Maximum deposit: 100,000 kroner per transaction
- Minimum withdrawal: 200 kroner
- Maximum withdrawal: 50,000 kroner per day, 200,000 per month
First withdrawal requires identity verification. Upload ID card or passport, plus proof of address no older than three months. Verification typically takes 2-6 hours on weekdays, up to 24 hours on weekends. Subsequent withdrawals go through automatically after approved verification.
The fee structure is transparent: Total Casino charges no fees on transactions. The payment provider may have their own costs, especially for currency conversion. If your account is in euros but you pay in kroner, your bank may add a 1-2% exchange fee.
Mobile platform: functionality and limitations
The mobile version of Total Casino functions as a progressive web application (PWA). This means you can add it to your phone's home screen and it behaves like an app, but without taking up storage space. Over 61% of players primarily use mobile, according to the platform's own data.
The mobile game catalog contains 2,100 of the 2,400 games from the desktop version. The 300 missing are older Flash games that haven't been converted to HTML5. All new games launch simultaneously on mobile and desktop. The interface uses bottom tab navigation with five main sections: Home, Games, Promotions, Account and Menu.
Live casino streaming on mobile automatically adjusts quality based on your connection. On 4G you get 720p, on 5G up to 1080p. Battery consumption is 12-18% per hour during video streaming, compared to 6-9% for regular slots. Games are optimized for portrait mode, but some table games work better in landscape mode.
Bets and winnings sync instantly across devices. If you start a gaming session on desktop and continue on mobile, the balance will be identical. Bonus progress and game history also update across platforms.
Fingerprint/Face ID: Enable biometric login in account settings for faster access.
Offline mode: Some slots can be downloaded for offline play in demo version. Useful on planes or places with poor coverage.
Notifications: Receive alerts about bonuses, jackpot wins and new games. Can be customized or turned off completely.
The mobile version uses the same security protocols as desktop: 256-bit SSL encryption and two-factor authentication. Sessions automatically expire after 30 minutes of inactivity, which protects your account if you forget to log out.
Customer support: channels and response times
Total Casino offers four support channels: live chat, email, phone and FAQ database. Live chat is available 8:00 AM-2:00 AM daily, with an average wait time of 47 seconds. Email is answered within 4-8 hours on weekdays, 12-24 hours on weekends.
The chatbot handles 73% of inquiries automatically, according to the platform's statistics. It can answer questions about bonuses, transactions, game rules and technical issues. For complex cases, it connects you to a human agent without having to restart the conversation.
The phone line (+47 23 96 05 00) is open 10:00 AM-10:00 PM on weekdays. Calls cost standard rate, no extra charges. Average call duration is 6.3 minutes, indicating efficient problem-solving.
- FAQ database: 247 articles distributed across 18 categories
- Video tutorials: 34 short guides of 1-3 minutes
- Game guides: Detailed explanations of 150+ popular games
The support team speaks Norwegian, Swedish, English and Finnish. You can select language in the chat window. Agents have access to full transaction history and can resolve most issues without you having to send documentation.
For technical issues like frozen games or lost connections during live casino, Total Casino has a "Game History" feature. It shows exactly what happened in each game round, including bet, result and timestamp. If a win wasn't credited due to technical error, this log is used to verify and refund.
Security measures and responsible gaming
Total Casino operates with a license from the Malta Gaming Authority (MGA/B2C/394/2017). The license requires monthly audits of RNG systems (Random Number Generator) and quarterly financial reports. Game results are tested by eCOGRA, an independent testing laboratory.
Account security is built on multiple layers. Login requires a password of minimum 8 characters with numbers and symbols. Two-factor authentication (2FA) adds an extra layer via SMS or authentication app. Suspicious activity, such as login from a new device or unusually large transactions, triggers automatic security checks.
Responsible gaming tools include deposit limits, loss limits, session time limits and self-exclusion. Limits can be set daily, weekly or monthly. When a limit is set, it takes effect immediately and cannot be increased for 24 hours. Limit reductions happen instantly.
Reality Check: Receive notification every 30, 60 or 90 minutes with info about playing time and net win/loss.
Timeout: Freeze account for 24 hours, 7 days or 30 days. Cannot be reversed before the period is over.
Self-exclusion: Permanent closure for minimum 6 months. Requires contacting customer service and cannot be undone.
Personal data is stored on servers in the EU with GDPR compliance. You can request a full data printout showing all information Total Casino has about you. Account deletion is possible, but transaction history is retained for 5 years for legal reasons.
Summary: Total Casino in practice
Total Casino delivers a solid platform with 2,400+ games, fast payouts via Trustly (0-2 hours), and transparent bonus structure. The mobile version covers 88% of functionality, live chat responds in under a minute, and RTP values are visible for all games. Weaknesses lie in the monthly withdrawal limit of 200,000 kroner and limited opening hours for phone support.
The platform suits players who value data accessibility and control. The filtering system, detailed game history and adjustable limits give you oversight of your own activity. Whether you prefer low-volatility slots or high-stakes live roulette, you'll find options that match your playing style.
Ready to explore Total Casino on your own? Remember that the numbers and features in this guide give you a starting point, but your own experience will shape how you use the platform. Which aspect of Total Casino is most important to you - the game selection, withdrawal speed, or perhaps the responsible gaming tools?